The privacy concerns over the shared with us Personal Data of our website visitors, partners and clients and its confidentiality is of great importance for us and is reflected in the quality of the products and services we provide. In order to comply to the General Data Protection Regulation we only request and collect the information which is required for us to deliver the products or services in accordance with the agreement we enter into having the Personal Data been provided.
In case you wish to withdraw your consent to share your Personal Data with us we will erase all trace of it from the database. Just let us know.
What personal information do we collect from the people that visit our blog, website or app., When, for What purposes and how long for?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, provide us with feedback on our products or services, surf the website, enter information on our site or use certain other site features in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To quickly process your transactions.
To ask for ratings and reviews of services or products.
To follow up on them after correspondence (email or phone inquiries).
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, post address, phone number, credit card information or other detailsto allow us to provide you with our goods and services and help you with your experience.
Having chosen to register on our page with your Facebook account you make commonly accessible information of your profile also available to us. This may include your home town, and your email and other information depending on the privacy settings of your Facebook profile.
Requesting wholesale partnership program you are required to provide your email where the program is to be sent to.
Requestingto receiveyour personal special offer we ask you to share with us your name and email as well as the country of residence and your business type in order for us to individualise the offer to better suit your interests.
By joining our club you subscribe to our newsletter in order to send out which you are required to provide us with your email and your name to address you.
Subscribing to receive the newsletter in regards the absent productsyour email is requested in order for us to keep you informed about new releases, and your name to address you in a proper manner.
Sending us a message using our email link in the footer or the header of our site you are requested to provide your name and email, and to leave a message in order for it to responded to.
In the cases mentioned above the personal data you provide is kept secure and confidential solely for the purposes described for the period of 5 years.
Commenting on our product you share commonly accessible information of your facebook profile as well as your email and the message itself available to us. This lets us follow up on the review, improve our products and services, and in turn your experience. The personal information you provide in this particular case is kept secure and confidential for 10 years.
Automatically gathered information
IP-Address is a unique web address, which is used by your internet service provider to connect your computer to the internet. Each page visit your IP-Address, time of the visit as well as the browsed pages are automatically recognised and are protocolled. Tracking of the IP-address is a common practice for many websites, applications and other services. We use IP-address for statistical data processings, such as localization of the region where the visit is payed from, and for server diagnostics.
Help remember and process the items in the shopping cart.
Understand and save user’s preferences for future visits.
Keep track of advertisements.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly. However, you will still be able to place orders .
How do we protect your information?
The information you provide is anonymised and is stored by the website which is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We use Google AdSense Advertising on our website.
We have implemented the following:
Google Display Network Impression Reporting
Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information: by logging in to your account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
Having validated that the Personal Data of minors (those under 18) is provided without parental or guardian consent all provided personal information gets removed.
We do not specifically market to children under the age of 18 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days
We will notify the users via in-site notification within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions.
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your product and/or service.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us and we will promptly remove you from ALL correspondence.